I have been on Snagit for at least four to five years and bought each version, but now for the last few versions, I seem to be upgrading hoping they might have fixed some of the stuff that doesn't work.

Once a function fails some percentage of the time (in this case it seems to be a very large percentage) it becomes more of a nuisance to even try to use it. Sorry, but it seems that the product is adding a lot of function that I don't personally use and ignoring stability and usability on a P.C. Either the web sites are changing so drastically over time that this function might as well not be offered, or there is not enough development effort being put into it to just have it work most of the time. I guess I was looking to see what everyone's success rate was with Snagit Version 12 and scrolling. In the past I have been able to get it to work by changing some parameters that either no longer exist or we no longer have access to with this version of Snagit. Manny, I read a lot of the technical articles and have struggled with this function for a lot of versions of Snagit.

Snagit 11 scrolling capture